Shipping & Delivery Policy

Effective Date: July 2, 2026

At Luxe Aura Jewels, we strive to deliver your jewellery safely,
securely, and on time. This Shipping & Delivery Policy explains how your orders
are processed and delivered.

1. Order Processing

All confirmed orders are processed within
1–3 business days after successful payment.

Orders are processed only on business days (Monday to Saturday), excluding
public holidays.

2. Delivery Time

Estimated delivery time is generally between
3–7 business days depending on your location.

Delivery to remote locations may require additional time.

3. Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.
Any promotional free shipping offers will also be displayed at checkout.

4. Courier Partners

We ship orders through trusted courier and logistics partners to ensure safe
and timely delivery.

Courier partners may vary depending on your delivery location.

5. Order Tracking

Once your order is shipped, you will receive tracking details via email,
SMS, or WhatsApp (where available).

Customers can use the tracking information to monitor shipment status.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe,
delivery may be delayed due to circumstances beyond our control, including:

• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Courier service disruptions
• Incorrect shipping information provided by the customer

Luxe Aura Jewels shall not be held responsible for delays caused by such events.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Luxe Aura Jewels shall not be responsible for delivery failures caused by
incorrect or incomplete addresses provided during checkout.

8. Delivery Attempts

If the customer is unavailable at the time of delivery, the courier partner may
attempt re-delivery according to their delivery policy.

If delivery fails after multiple attempts, the package may be returned to us.
Additional shipping charges may apply for re-dispatch.

9. Damaged Packages

If your package appears damaged during delivery, please:

• Take clear photographs before opening the package.
• Contact us within 48 hours of delivery.
• Retain all original packaging materials.

10. International Shipping

Currently, Luxe Aura Jewels ships only within India unless otherwise specified
on our website.

11. Policy Updates

We reserve the right to modify or update this Shipping & Delivery Policy at
any time without prior notice.

12. Contact Us